The Geek Professor » Amazon.com http://www.thegeekprofessor.com Making tech easy for everyone Thu, 02 Feb 2012 01:11:53 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Amazon and Christmas Pain http://www.thegeekprofessor.com/amazon-and-christmas-pain/ http://www.thegeekprofessor.com/amazon-and-christmas-pain/#comments Sun, 06 Dec 2009 20:30:47 +0000 Jeremy http://www.thegeekprofessor.com/?p=972 Amazon.com lost at least one sale and definitely my endorsement with their dirty tricks this Christmas shopping season.

]]> I have a bit of a love/hate relationship with Amazon.com, but this season, it's more hate. I found the gift I'd been looking for on Amazon for about $10 cheaper than my normal favorite, Newegg.com.

However, I suppose nothing cheap comes without strings attached, not at Amazon anyway. Check out this BS:

Are you kidding me? (click for the full picture)
Are you kidding me? (click for the full picture)

So not only are they saying that with more than 20 days lead time, they can't get me this item by Christmas and it's not free shipping as was promised, but there's hope! If I sign up for "AMAZON PRIME" I get not only free shipping, but it comes on time. It's only 80 FREAKING DOLLARS should I somehow forget to cancel.

Ok, so I could just sign up and cancel right away, but I shouldn't have to jump through goofy hoops just to buy something and this smacks entirely of deliberate obstacles for the sake of pushing me into their "premium service". I don't do deceptive.

For $10 more, I just kept my business at Newegg.com which has been the most consistently excellent source of electronics research and prices all while maintaining excellent customer service. Be sure to take your business there too.

Update: It's the 11th and my gift already arrived. I wonder why Newegg's free standard ground shipping managed to get me my item in less than 5 days, but somehow Amazon just couldn't do it in less than 20 unless I signed up for Amazon Prime… Hmmm…. It's a mystery.

]]> http://www.thegeekprofessor.com/amazon-and-christmas-pain/feed/ 0 Amazon.com Kicking Customers Out of the Store http://www.thegeekprofessor.com/amazoncom-kicking-customers-out-of-the-store/ http://www.thegeekprofessor.com/amazoncom-kicking-customers-out-of-the-store/#comments Thu, 04 Sep 2008 11:46:22 +0000 Jeremy http://www.jeremyduffy.com/?p=1611 Amazon.com has been closing accounts that have "too high a percentage of returns" or "[ship] to too many different addresses". I've never liked Amazon.com's policies but this kind of anti-customer activity is even worse than Yahoo. To be fair, there's not much detail on which accounts have been closed and what counts as abuse to them, but this sounds a lot like the customer profiling that Best Buy has been doing.]]> http://www.thegeekprofessor.com/amazoncom-kicking-customers-out-of-the-store/feed/ 0