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WellPoint Data Breach Due to Carelessness

Tuesday, June 14th, 2011 (No comments yet)

Surprise, surprise. A company has giant data breach due to negligent security, but not to worry! They'll protect you by offering you credit monitoring for one year free!

It would be nice if people could spot this B.S. easily by now, but I'm guessing there are a lot that won't so let me spell it out. Credit monitoring is a waste of your time and is likely only offered to make it seem like they're doing something for you when they probably don't. I wouldn't be surprised to find out that the credit monitoring companies have a "data breach plan" where companies can get a bulk discount by offering monitoring to all their victims.

It's a classic win-win-lose. The breach company wins PR points, the monitoring companies continue to make money for not providing any real service, and we all lose.

If you're worried about id theft, just freeze your credit reports!

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Despite Promises, Lifelock Knows Public Data is A Risk

Thursday, May 27th, 2010 (No comments yet)

Todd Davis didn't post his social security number publicly because he thought his company could protect it. He did it as an advertising gimmick that netted him almost 2 million paying customers. At least, I have to assume that's what Todd's motivations were because I'm guessing he's not an idiot and knew his service wouldn't actually prevent ID theft. Even if he were, there have been so particularly telling clues recently such as:

  1. Having his own identity robbed 13 times since the stunt began.
  2. The 12 million dollar settlement with the FTC over false advertising relating to their gross misrepresentation of being able to prevent ID theft.

That's why when an employee's sensitive data showed up online, they worked to have it removed. No one should have their social security number posted publicly because the risk is too great. Unless of course you're the CEO of a company that charges $10/month to almost 2 million people and can afford any amount of ID theft you're hit with.

For those that are bad at math, that's 20 million a month income. Makes that $12 million settlement seem kind of inconsequential doesn't it?

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$12 Million Settlement Against Lifelock for Deceptive Advertising

Thursday, May 27th, 2010 (3 comments)

I'm not surprised about the fine, just that it took this long. Of course, they'll just shrug it off and any other lawsuit so long as they make more money than they spend.

Sadly, by the time someone actually shuts Lifelock down (if ever), the people responsible for it will be so rich that it won't make any difference. But until then, we can feel a little happier knowing that there are some organizations that are making them pay for their dishonesty; although 12 million dollars is less than one month of Lifelock's income on their almost 2 million reported customers.

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FreeCreditReport.com Class Action Suit!

This totally made my day:

A Wisconsin college student filed a class-action complaint against Experian this week, claiming that the company's ubiquitous ads for FreeCreditReport.com led her to believe she could use the site to get a no-cost credit report.

Go figure! Someone believed that FreeCreditReport means you can get a free credit report? What are the odds!?

How this has gone on this long I'll never know. Even after 11,000 Better Business Bureau complaints the most that's been done to date was the very cool FTC spoof videos making fun of FreeCreditReport's TV ads where they did everything short of calling them crooks.

It's such an exquisite pleasure to watch this bogus company go down; let's hope this suit sticks.

Update June 2010:

It's probably been a month or two (or three or four) since this happened, but as a result of the lawsuit, the FTC has required them to put a giant banner on the top of their website saying essentially that they're full of it. Granted, the site should just have been shut down, but it's still nice to see.

Hard to sell your supposedly free reports now isn't it?
Hard to sell your supposedly free reports now isn't it?
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Senator Wants Free Credit Report Companies to Actually OFFER Free Reports

Wednesday, November 4th, 2009 (No comments yet) Businesses and Government, Congress
U.S. Senator Charles E. Schumer is my hero of the day.
"If these companies want to say — or sing for that matter — that they are giving people free credit reports, then they can't charge people $15 a month, simple as that," Schumer said. "For years, these companies have said with a smile that they will provide a free credit report — even though the government already requires a credit report be provided for free every year – and then suddenly, months later consumers get a bill in the mail for their credit monitoring services. My plan would finally bust up this scam and give consumers some honest choices."
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The Opt-Out Detectives

Sunday, August 19th, 2012 (No comments yet)

WARNING!


They seem to have gone out of business, though I haven't been able to confirm it. For now, don't visit or interact with their website.Here's a great summary with a few of the opt out's that will have the greatest effect: http://www.worldprivacyforum.org/toptenoptout.html

So a little while back, I did a Blogtalk radio interview with Mike of the Opt-Out Detectives. Before the interview, I checked out the optoutdetectives.com website and saw that like so many others, they are a service you can purchase to help prevent ID theft. Though I didn't have time to evaluate the service at the time, far be it for me to pass up the opportunity to reach more people and tell them how to stop ID theft.

I talked with Mike for a while during and after the Interview and discovered more about who they are and what they do. His site was born out of the need to protect the information of detectives and police who sometimes have bad guys threaten them and their families. The service is not a monthly fee. It is instead a one-time cost for a one time service (instead of a monthly cost for a one-time service like some people think is ok to charge).

I asked Mike for the chance to try out his service and this is the results of my evaluation:

How can they help?

I've always said that there are two parts to protecting your identity: keeping the data from the bad guys and keeping them from using it. Keeping them from using it (for credit anyway) is pretty easy with a Credit Freeze. Keeping them from getting the data in the first place is really hard!

There are too many companies out there abusing your data leaving you little option of when and how it's used. But can you do something about it? Some of these companies give you the option of opting out of being bought and sold like a slave. The challenge is finding who to opt out with and then actually getting it done (an extremely arduous task to say the least).

Enter Opt Out Detectives.

The point of this service is protecting yourself not only against ID theft, but other kinds of crime that come from people having too easy access to where you live and other important data about you. Granted there are other tricks to protecting your information than just getting your name off lists and out of databases, but data brokers are one of the biggest sources of the problem so dealing with them is a good start.

What they provide

Depending on what level of service you want, the price will vary, but for the most part the money you pay is for a large PDF file about 64 pages long with helpful advice, instructions, and pre-filled letters (they ask for some of your basic data so they can do some of the work for you).

If you go through the packet, it will provide a list of e-mail addresses to send opt-out requests to, links to online removal forms, websites to sign up for that will help you control and remove your data, and, of course, information on why to get a credit freeze and how to do it (score big points for the Opt Out Detectives for that!).

It's easy to read, easy to understand, and easy to follow. This makes the process of combating the data-brokers a snap. You'll still have to take the time to go through it and you'll also need to print out the letters and send them, but they're already addressed and have the necessary details on them so most will just need to be signed and sent.

Results

In my case, they provided what they call the "Business Select, Sports and Celebrity package".

Before I'd even gone through the packet, I'd already received my first letter from a data-broker stating that they intended to comply with the request to remove my information. I got two more where one complied and the other requested that I fill out their specific form for removal, but the process was working.

From what I could tell, the Opt Out Detectives service that I received already took care of the first part of the packet leaving me with the letters and credit freezes to do myself.

I already have my accounts frozen so that's under control, but I haven't sent the letters yet because I also want to know what information the companies had in the first place. I'm talking with Mike about a revision to the letters that would make that possible and that would also let me opt my wife and kids out at the same time.

Once I complete that process, I'll post some updates here, but the package as-is should be more than enough for people who aren't interested in data-aggregation research.

In Conclusion

The Opt Out Detectives is the first ID-theft service of any kind that I've ever found that has any merit. Not only do they NOT charge monthly, what they do charge for is a useful service that will help you to prevent ID theft and worse.

Remember there's plenty of other things people can do to you if they can find enough personal data about you which Mike and his crew well knows. This is a service created to protect law enforcement and their families from the revenge of criminal elements. The same service will help protect you too.

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Beware of Hijacked Facebook Accounts

Of course this isn't a problem limited only to Facebook, but the FBI issued a warning about the rise of hijacking scams. This is where a bad guy gets your login information through various means and then poses as you on your account. They'll send an urgent request for help or money to all your friends who may be fooled and comply (as in the case of Bryan Rutberg).

Remember to use good passwords and protect them especially the password for your e-mail account (which can be used to unlock all your other accounts).
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Freescore = Bad Deal

Tuesday, September 29th, 2009 (No comments yet)
Ben Stein is tired of losing his money so he's going to take yours.
Ben Stein is tired of losing his money so he's going to take yours.

I can't really state this often enough. There's only one place to get free credit reports and that's AnnualCreditReport.com. Everywhere else is going to take your money and give you grief.

Freescore is that company that's been advertising with Ben Stein on TV and they've been at the same dirty tricks as all these bogus free credit score places. However, because of a blogger who posted that they're a "predatory bait-and-switch" and also pointed out that the parent company of Freescore is VERTRUE, INC who has a Better Business Bureau score of F for charging people unexpectedly and then hassling them to get their money back (quoted loosely from here).

Freescore decided to file a libel lawsuit that looks surprisingly bogus to Felix Salmon, a blogger at Reuters. Not only did they never accuse the blogger of posting anything false, but the only part of the post that could be considered libelous was a direct quote from Felix's blog in the first place!

Well, this nonsense is no surprise to anyone that's watched these companies taking people's money and providing nothing in return.

Remember, there is only one place to get free credit reports and that's AnnualCreditReport.com. Anyone else that offers you free credit reports is lying or has a gimmick.

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Key Duplication Issues

Monday, September 21st, 2009 (No comments yet)

I found this today online (thanks Bruce!). This story is about a guy who managed to duplicate the key used by Dutch police for their handcuffs.

The police probably shouldn't have their keys hanging visible to the world.
The police probably shouldn't have their keys hanging visible to the world.

The first main point to learn from this is that you have to be really careful when you walk around in public with identity badges or keys visible. They can be photographed at great distance and be duplicated at leisure (as in the example a while back where a researcher photographed a key on the ground from over 200 feet away and was able to make a working duplicate of it).

Second, he used a 3D printer to create the key from plastic instead of metal which was cheaper, easier and something most anyone can do (if they have or can get access to a 3D printer). It's worse because the key is plastic and won't trip a metal detector. But the issue that no one has talked about yet is the danger of the photo used to show off the key.

Here is the key, but something else important as well.
Here is the key, but something else important as well.

The person holding it (which I assume was the creator of the key) has fully visible fingers with ridge detail clear enough to possibly create a false fingerprint (just like he did with the key). In other words, by posting a photo showing his fingerprints, he may have just made the same mistake that the police did when they left their keys in the open to be photographed and copied.

Remember to always be careful when posting photos online.

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Lifelock Under 6th Class Action Lawsuit

Thursday, September 17th, 2009 (No comments yet)

I have no idea how I missed this, but it’s great news regardless!

If you signed up with Lifelock and are unhappy with their service or guarantee or just want further info on the class action you can contact David Paris at Marks & Klein, (732)-747-7100.

I almost wish I had signed up for Lifelock so I could get involved.

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IDENTITY THEFT
PRIVACY
INTERNET SAFETY
PASSWORDS

Credit Monitoring

What is credit monitoring, why it doesn't live up to its promises, and what you can do instead.

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How to Stop Credit-Based ID Theft with a Credit Freeze

A credit freeze locks your credit report preventing any thieves from being able to open new accounts in your name. Your credit cards and current accounts work like they always have.

[Click for full description]

How to Stop Credit-Based ID Theft with a Credit Freeze

A credit freeze locks your credit report preventing any thieves from being able to open new accounts in your name. Your credit cards and current accounts work like they always have.

[Click for full description]