Citibank Guilty of Theft Against its Customers

California, a historically consumer-friendly state, has recently won a settlement against Citibank for over 14 million dollars in theft from its customers. They apparently used a computer program to "sweep" up positive balances due to double paid bills or merchandise returns from customers' accounts into the Citibank's general fund.
Tags: Big Business, Citibank, Customer Abuse, Scams - Ripoffs - Dirty Tricks

