Sony Camcorders – Once the King, Now the Jester

In the early 2000's I worked at Best Buy and was impressed how much better Sony camcorders were than the competition. Faster focus, better zoom, better durability, Nightvision, and so on. They were the only brand I've ever bought: a few 8mm ones, a miniDV, and finally an HDR thingy in 2013. That's where the problems started.

First, I was pretty annoyed that nightshot was no longer a feature on the cameras. If you didn't already know, taking video in darkness tends to make videos of darkness and that's not very useful. Still, by now we have good cellphones with lights on them so it wasn't too much trouble to use them together I suppose. But the main issue wasn't a missing feature; it's durability.

Sony HDR #1 - Cause of death - tiny splash
(See online!)

A few years back, I went to a water park with my family. I'm not a moron – I know this camcorder isn't an underwater version, but it was a water park and I couldn't avoid every errant splash. Because I've never had to treat my Sony equipment daintily before, I didn't think much of it and wiped the water off, but was surprised to find the screen go dark after a few minutes.

I did a little testing and realized the screen still works, but the backlight burnt out. There's no way it would be cost effective to repair so I just bought a new one instead:

Sony HDR #2 - Cause of death - tiny splash
(See online!)

Granted, the camera lasted for many years (mostly because I barely use it since phone cams are so good now), but every now and then you want to make sure you're capturing in the best light and have a solid zoom. That was the case when I went to the beach this summer. Once again, an errant splash and, one again, the camera is dead. This time, it's telling me that the battery has to be the "right kind" which brings up two problems:

  1. The camcorder broke again with a tiny splash of water
  2. Sony is using some kind of "DRM" brand management to force you to buy only their brand of batteries

DRM is often useless, overbearing, and downright offensive. Coupled with the absurd fragility of modern Sony camcorders, I can see that times have changed and the faith that I once had is clearly misplaced. Assuming I don't just stick with my cellphone (which somehow seems to know how to make better video devices than a company who's made cameras and camcorders since the 1980's), maybe I'll try Canon. They were always #2, but it seems that Sony has voluntarily flushed themselves into that position.

Tags: , , ,

Loading...

If you want to learn more about my professional background, click here to learn more.

Check out one of my guides/tutorials:

warranties Tutorial
|INDEX|next: Extended Warranties
First, always learn what coverage you get for free from the manufacturer.
When offered an extended warranty, make sure you understand the basics.
They want you to buy it, but is it as easy to use as they say?
Know beforehand what circumstances and terms put the purchase of a warranty in your favor
Once you need to use the warranty, make sure you know the steps to take.
Finally, learn why you should even bother with this mess.
Now it's time to make the decision of whether to buy or not.

... or check out any of my other guides and tutorials by clicking here!

Manufacturer Warranties

Products you purchase in the store almost always have warranties already. Depending on how good it is, you could be completely wasting your money buying an extended one when the default one will do.

[Click for full description]

Extended Warranties

What is an extended warranty and how do you know when you see one?

[Click for full description]

Surprise! You're Not Covered

If you're going to spend your money on a warranty, first consider all the factors.

[Click for full description]

Learning the Warranty Odds

Learn what important aspects of a warranty you need to look for to make sure you're getting a good deal.

[Click for full description]

How to Use Your Warranty

Once it's time to use your warranty, make sure you know how to navigate the system.

[Click for full description]

Warranty Successes

Read some examples of how I've personally used warranties in my favor over the years.

[Click for full description]

Warranty Decision

In the end, how do you decide whether to buy the warranty or not?

[Click for full description]