How to Record A Phone Call And Save Your Butt
I've been on the wrong end of legal action due to someone else's incompetence. Because I lived in a "one-party" state, I was able to legally record a call to an office WITHOUT TELLING THEM and use it in a phone hearing as evidence. Because of this, I was able to prove that I had been given the wrong instructions and it wasn't my fault, but theirs.
So there.
If you'd like this kind of satisfaction, you either have to tell them that you're recording the conversation (which will likely get you hung up on), or live in a state where it's legal to record any conversation that you're a part of (one-party state).
Here's the list on Consumerist.com
If you live in a two-party state, about the best you can do is record it and use it to refresh your memory or put together a convincing case of what was said. But you won't be able to use it as evidence and you might actually be breaking the law by recording it so beware.
Oh, and just because they say "This call may be monitored… blah blah blah" doesn't automatically give you permission to record it (though it should).
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