Comcast Tries to Use Patriot Act to Take Customer’s SSN

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When this guy tried to sign up for Comcast cable without providing his Social Security Number, they harassed him saying that they were required to ask for it under the Patriot Act.

Deal with this by first finding out what they're going to do with it and how they're going to protect it. I would most likely use the '0' trick or just make sure your credit reports are frozen and they wouldn't be able to run credit on you even if they tried.

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Comcast and Countrywide Vie For “Worst Company In America” Award

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The Consumerist is having a contest for "Worst Company in America" and the top contenders have come down to Comcast and Countrywide Home Loans.

The winner will receive a "golden poo" award which they can proudly display in their central office or on their website. Get over there and cast your vote!

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Comcast Must Die

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Comcastmustdie.com is a blog where people are invited to post their customer numbers so Comcast can get in touch with them to resolve issues. Given that people sometimes have vast difficulties that never seem to get resolved over the phone, this is a pretty good idea.

And according to the blog's comments, people have been getting results. It's worth checking out.

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EFF Releases Free Software To Detect If Your ISP is Cheating You

The Electronic Frontier Foundation
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Because Comcast has been denying the results of an Associated Press study showing they've been blocking certain types of traffic, the The Electronic Frontier Foundation (EFF) has done their own study proving that it's true.

Beyond that, they've created software that can be downloaded free that people can use to test it for themselves. Go EFF!

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Comcast May Get Sued for Blocking Certain Types of Traffic

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Comcast has been in the news recently for blocking high-bandwidth traffic in an attempt to keep people from using their Internet "too much". If we're lucky, this story about them possibly getting sued for it is true. As bad as Comcast is in service and customer service, it would be nice to hold their feet to the fire when they get caught doing bad stuff intentionally.

Oh, and if you missed it, Comcast has been trying damage control without much success.

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Comcast Actively Blocks High-Bandwidth Traffic

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I already reported on Comcast blocking Peer-2-Peer filesharing traffic, but apparently they've extended the blocks to enterprise software (in this case, Lotus Notes).

When Lotus Notes users attempt to send e-mail with larger attachments over Comcast's network, Notes will drop its connection. Instead of a successfully sent e-mail, they're greeted with the error message, "Remote system no longer responding." Kanarski did some digging and has managed to verify that Comcast's reset packets are the culprit.

It should be noted that everything that has been reported as being blocked by Comcast are things that cause high traffic on Comcast's networks. Even though people pay for their high speed Internet, Comcast will be damned if they actually let you use it. I mean, I've never been dropped from Comcast service for using their Internet "too much" like some people, but I definitely can't get decent service to save my life.

For example, if I start one download at about 100kB/s, the rest of my Internet connection limps along like a two legged cat! So much for my 6 megabit connection speed.

Something is seriously wrong with Comcast and I hope some regulator comes down on them hard soon.

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Chat, Instant Messaging, Forums, and Internet Blogs are fun, but make sure you post carefully.
Sometimes spyware gets in your computer and the anti-virus won't stop it. Use a spyware scanner to find and remove spyware and adware.
Use a software firewall to detect bad code on your computer when it tries to connect to the Internet.
Always keep your system up to date with security patches or none of the rest of your security software will matter.
Use an encryption tool to protect your important data when storing or transmitting it.
Switch to Firefox for your web browsing and you'll be better protected from Internet threats.

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Operating System Updates

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