Comcast Tries to Use Patriot Act to Take Customer’s SSN

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When this guy tried to sign up for Comcast cable without providing his Social Security Number, they harassed him saying that they were required to ask for it under the Patriot Act.

Deal with this by first finding out what they're going to do with it and how they're going to protect it. I would most likely use the '0' trick or just make sure your credit reports are frozen and they wouldn't be able to run credit on you even if they tried.

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Comcast and Countrywide Vie For “Worst Company In America” Award

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The Consumerist is having a contest for "Worst Company in America" and the top contenders have come down to Comcast and Countrywide Home Loans.

The winner will receive a "golden poo" award which they can proudly display in their central office or on their website. Get over there and cast your vote!

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Comcast Must Die

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Comcastmustdie.com is a blog where people are invited to post their customer numbers so Comcast can get in touch with them to resolve issues. Given that people sometimes have vast difficulties that never seem to get resolved over the phone, this is a pretty good idea.

And according to the blog's comments, people have been getting results. It's worth checking out.

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EFF Releases Free Software To Detect If Your ISP is Cheating You

The Electronic Frontier Foundation
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Because Comcast has been denying the results of an Associated Press study showing they've been blocking certain types of traffic, the The Electronic Frontier Foundation (EFF) has done their own study proving that it's true.

Beyond that, they've created software that can be downloaded free that people can use to test it for themselves. Go EFF!

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Comcast May Get Sued for Blocking Certain Types of Traffic

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Comcast has been in the news recently for blocking high-bandwidth traffic in an attempt to keep people from using their Internet "too much". If we're lucky, this story about them possibly getting sued for it is true. As bad as Comcast is in service and customer service, it would be nice to hold their feet to the fire when they get caught doing bad stuff intentionally.

Oh, and if you missed it, Comcast has been trying damage control without much success.

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Comcast Actively Blocks High-Bandwidth Traffic

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I already reported on Comcast blocking Peer-2-Peer filesharing traffic, but apparently they've extended the blocks to enterprise software (in this case, Lotus Notes).

When Lotus Notes users attempt to send e-mail with larger attachments over Comcast's network, Notes will drop its connection. Instead of a successfully sent e-mail, they're greeted with the error message, "Remote system no longer responding." Kanarski did some digging and has managed to verify that Comcast's reset packets are the culprit.

It should be noted that everything that has been reported as being blocked by Comcast are things that cause high traffic on Comcast's networks. Even though people pay for their high speed Internet, Comcast will be damned if they actually let you use it. I mean, I've never been dropped from Comcast service for using their Internet "too much" like some people, but I definitely can't get decent service to save my life.

For example, if I start one download at about 100kB/s, the rest of my Internet connection limps along like a two legged cat! So much for my 6 megabit connection speed.

Something is seriously wrong with Comcast and I hope some regulator comes down on them hard soon.

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Check out one of my guides/tutorials:

warranties Tutorial
|INDEX|next: Extended Warranties
First, always learn what coverage you get for free from the manufacturer.
When offered an extended warranty, make sure you understand the basics.
They want you to buy it, but is it as easy to use as they say?
Know beforehand what circumstances and terms put the purchase of a warranty in your favor
Once you need to use the warranty, make sure you know the steps to take.
Finally, learn why you should even bother with this mess.
Now it's time to make the decision of whether to buy or not.

... or check out any of my other guides and tutorials by clicking here!

Manufacturer Warranties

Products you purchase in the store almost always have warranties already. Depending on how good it is, you could be completely wasting your money buying an extended one when the default one will do.

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Extended Warranties

What is an extended warranty and how do you know when you see one?

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Surprise! You're Not Covered

If you're going to spend your money on a warranty, first consider all the factors.

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Learning the Warranty Odds

Learn what important aspects of a warranty you need to look for to make sure you're getting a good deal.

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How to Use Your Warranty

Once it's time to use your warranty, make sure you know how to navigate the system.

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Warranty Successes

Read some examples of how I've personally used warranties in my favor over the years.

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Warranty Decision

In the end, how do you decide whether to buy the warranty or not?

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