I've had a Yahoo! account practically as long as I've been on the Internet. I've practically abandoned the mail because of the amount of spam it receives every day, but I still use it from time to time and it has a lot of historical and nostalgic value due to the e-mails that are still in there.
I've also used my account for the Yahoo! Answers service to help spread information about credit freezes and avoiding scams like lifelock. I'm guessing that last one is why I got a generic letter like this:
Your account has been suspended.
If you feel there has been a mistake, please contact us at firstname.lastname@example.org.
Most likely, your account was suspended in violation of Yahoo! Answers community guidelines. Click here to read the full guidelines
In the meantime, feel free to browse Yahoo! Answers
Long story short, I asked them for an explanation, and their responses were all BS of one form or another. I used to have a lot longer and more detailed description of what happened next, but rather than get into all that, I'll leave it as simple advice: when something like this happens, complaining to the Better Business Bureau and consumer protection sites like the Consumerist for publicity are good, but won't probably help. Yahoo has the right to deal with whoever they want and, at best, you can argue that as a company that so aggressively entices people to use their services, they have at least some measure of obligation to treat people fairly, but that's a stretch.
In the end, the best possible thing you can do is avoid using Yahoo! services. There are plenty of alternatives out there and I, for one, have no interest in spending time and energy on an account that can be disabled at any time for no valid reason.Tags: Yahoo, Your Rights