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Calling for Accountability of the Federal Trade Commission

If you didn't already know, I'm pretty mad at the FTC. Though ID theft has been the top consumer complaint for the last 6 years running, though they have put a large amount of resources into their consumer education campaign (on their anti-ID theft website for example), though the chairwoman of the FTC, Deborah Platt Majoras, co-chaired the Presidential ID Theft Taskforce, they have completely failed to educate customers about Credit Security Freezes. I sent a member of the FTC's media relations department an e-mail requesting to know how the FTC is doing their job if they won't promote credit freezes, but, of course, I got no reply. Therefore, I'm going to see what happens if I contact the Government Accountability Office instead. Their job is to report any agency that is wasting tax-payer money right? So this should be right up their alley. Here's the e-mail I sent them:
To whom it may concern, I am a computer security professional who has worked to bring more attention to the ID theft issue and viable solutions to the problem. I have long been frustrated that the Federal Trade Commission has failed to propose or recommend the one most valuable tool in combating ID theft that there is. Credit Security Freezes, which have been enacted in many states, allow customers to lock their credit files under a special code or password that only the consumer knows. Once frozen, anyone who would attempt ID theft (in situations that require a credit check) would fail no matter how much of the consumer's personal information that the thief has. Freezes are fast, simple, effective, low cost, and provide peace of mind. The only people who don't want to see this in action are the credit reporting companies themselves who make millions by selling the information they gather to as many people as they can, thief or otherwise. But the question wasn't "how can we keep credit reporting company's profit lines intact", it's "how can we curb or eliminate ID theft". My point in contacting you is that the FTC is well aware of how important Freezes are, but does not include much (if any) information on them on the FTC's website or in their training and public education efforts. Further, the presidential ID theft task force co-chaired by the chairwoman of the FTC included a very small negatively worded summary of Freezes as being something that would be more likely to "inconvenience the consumer". The FTC is wasting millions of dollars, wasting our time, and not doing their job by ignoring this simple solution to what has been the top consumer complaint for the last 6 years (and counting). Please let me know if your agency has authority to call them to task for their unconscionable waste of money and efforts and, if not, please let me know who does. Thank you for your time. Jeremy Duffy CISSP
2007 Oct 09 No response. Not that I'm surprised.

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Check out one of my guides/tutorials:

goodbye identity theft Tutorial
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Too Late!

If you've already become a victim, here is a list of things you should do.

Solving ID Theft

Lock your credit reports with a Credit Freeze to prevent credit-based ID theft (90% of ID theft risk).
Learn to protect your information to prevent not only ID theft, but many other kinds of problems (the rest of ID theft risk).

Save Time and Money

cancel credit-monitoring services.
Cancel id-theft-insurance

Who is Responsible?

Sometimes you just have to wonder why it's so easy to steal identities in the first place.

... or check out any of my other guides and tutorials by clicking here!

The Identity Theft Victim's Mini-Guide to Recovery

If you've already experienced ID theft, here are some tips of what to do next.

[Click for full description]

Credit Freeze

Setting a credit report freeze is the fastest and most effective way to actually block and reduce your risk of ID Theft. And it's free.

[Click for full description]

Out and About Defense

The best defense against non-credit ID Theft and a variety of other risks is to adopt a mindset of protection: Data Defense. Learn how to protect your information with simple and sometimes free countermeasures all based on a simple philosophy that the less people who have your information, the safer you are.

[Click for full description]