Landline NOT Required for DSL

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Did you know that you could get DSL service WITHOUT having to have a phone land line with the same company? Probably not since the phone company won't tell you. Check out this article for tips on how to teach the "Customer Service Reps" what and how to do it.

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Citibank Guilty of Theft Against its Customers

Banks aren't supposed to steal from customers
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California, a historically consumer-friendly state, has recently won a settlement against Citibank for over 14 million dollars in theft from its customers. They apparently used a computer program to "sweep" up positive balances due to double paid bills or merchandise returns from customers' accounts into the Citibank's general fund.

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Informercials Posing as News

It's totally safe... come closer.
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These infomercials are pretending to be news so you'll give them far more credibility that you would if you knew it was an infomercial.

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Connecticut Sues Countrywide For Deceptive Lending

Dirty bank, dirty deals
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Now here's a state with a Attorney General worth his salt! Richard Blumenthal is suing Countrywide and Bank of America for deceptive lending and is looking for some serious monetary damages to be paid out to the victims. This single move could save thousands of people from forclosures and distress. That's some serious protecting of the innocent. Way to go!

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Judge Rules that Cellphone Early Termination Fees are Illegal

Judge protects people from dirty traps
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Just to prove once again that California is one of the most progressive states for protecting consumers, a judge there has ruled against Sprint in a class-action lawsuit involving Early Termination Fees.

The lawsuit claimed that the fees did not offset the cost of phones and were instead used only to lock people into a contract. The judge agreed.

Go California!

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Challenge a Forclosure to Stay in Your Home

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At least one person was able to challenge a foreclosure because the bank that tried to foreclose didn't actually have the legal right to do so.

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Top 10 Things You Should Know About Your Credit Cards

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I've seen businesses do 4 and 5 so I guess next time, I'll call them on it.

  1. Unsigned Cards Are Not Valid And Merchants Can And Will Refuse Them
  2. The Maximum Liability For Unauthorized Use Of A Credit Card (not debit even if it's got a credit card logo) Is $50 According To Federal Law
  3. Merchants Cannot Require You To Present ID, Unless Your Card Is Unsigned
  4. Merchants Cannot Require A Minimum Transaction Amount
  5. Merchants Cannot Charge A Surcharge For Using A Credit Card, However, They Can Offer A "Cash Discount"
  6. Many Credit Cards Have Programs That Will Automatically Double The Manufacturer's Warranty And Other Excellent Benefits
  7. Merchants Are Not Allowed To Make You Give Up Your Right To A Chargeback
  8. Merchants Are Not Allowed To Place A Hold For The Estimated Tip
  9. If Merchants Suspect You Of Fraud They Are Supposed To Call With A "Code 10"
  10. If Merchants Break These Rules, You Can Report Them To The Credit Card Company
  11. Read the details for each of these at The Consumerist.

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Sent a Peer Downloading Settlement Letter? Ignore It!

RIAA
(Image used under: Fair Use doctrine)

Some people have been sent letters to pay up or go to court that have ignored them with no consequences. I'm not actually suggesting that you simply ignore any letter you see, but perhaps be cautious about who is actually sending it, what they're suggesting, and whether or not they can prove it.

Most importantly, if the letter sounds like a scam (threatening things they can't do like taking your house and only giving you a week or two to respond), there's a good chance it is.

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Gas Prices Drive Stations to Put “Holds” on Your Card

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While some always did this, more and more gas stations are beginning to put "holds" on your debit or credit card which could cause you to incur massive fees or bounced checks.

The point is to pre-charge you for all the gas you could possibly have so the station doesn't get ripped off, but can cause you a world of hurt. Make sure you use credit cards (rather than debit) or cash at the station or pay the clerk inside (where holds don't apply).

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Man Spends 3 Million in only 3 Months on ID Theft

ID Theft is too easy to do
(Image is in the Public Domain)

Using only a photocopy of a driver's license and a social security number, James Harman bought over 3 million dollars worth of goods in his brother's name.

The most important point to this story? It wouldn't have happened in the first place if he'd had a credit freeze, but it still would have even if he'd had any kind of monitoring or insurance plan (even Lifelock).

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Security Software

Make sure you have a up-to-date Anti-Virus Program to protect you against bad websites or files.
Sometimes spyware gets in your computer and the anti-virus won't stop it. Use a spyware scanner to find and remove spyware and adware.
Use a software firewall to detect bad code on your computer when it tries to connect to the Internet.
Always keep your system up to date with security patches or none of the rest of your security software will matter.
Use an encryption tool to protect your important data when storing or transmitting it.
Switch to Firefox for your web browsing and you'll be better protected from Internet threats.

Safe Computing Practices

Don't get tricked by fake alerts or clever webpages into downloading viruses or spyware!

... or check out any of my other guides and tutorials by clicking here!

Anti-Virus

A virus can come from files, e-mails, web pages, or even devices you plug in (like thumbdrives or printers) and destroy your files or your computer once they get in. An anti-virus is software designed to detect and prevent that from happening.

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Spyware Scanners

Learn how to detect and remove spyware and adware using a free scanning tool.

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Software Firewall

Learn what a firewall is and why you want one on your computer.

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Operating System Updates

Make sure to keep your operating system up-to-date with security patches or else none of the rest of your security software will be able to protect you.

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File Encryption

Learn how to protect your important files on your computer or when transmitting them with free tools for file encryption.

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Mozilla Firefox - Internet Browser

There are many browser choices out there. Read why I think Firefox is one of the best.

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Fake Alerts

Maybe you've done everything right and you're computer is sufficiently fortress-like, but then you or someone in your family falls for a simple scam that tricks them into directly installing the bad guy's virus! Learn how to spot and ignore fakes!

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