(Image is in the Public Domain)

Ever tried to cancel a service only to be drawn and quartered by the employees who's job it is to prevent you from canceling? It doesn't seem fair really, all you want to do is cancel a service, but if you do so successfully, some shmuck on the other end gets a negative mark on his/her record. Well, that's not really your problem so use the advice in the Consumerists "9 Confessions of a Retentions Representative" to make your way through the process with minimal effort (including advice about getting out of an early termination fee).

Companies just can't seem to mind their own business

(Image is in the Public Domain)

This is a damn funny article explaining who is the worst of the worst and why:

America Online

America Online's privacy intrusion efforts are so aggressive and offensive, that the only explanation seems to be that AOL thought its clientele was so naïve they would never catch on to the company's privacy invasions.

Amazon.com

Amazon.com is currently among the world leaders in distributing information about its users to advertisers, and if they continue this practice the recent advancements in data mining by Amazon threaten to make shopping online with any form of anonymity a thing of the past.

Microsoft

Perhaps the most insidious method of privacy invasion Microsoft employs is the “Windows Live ID ? (formerly Microsoft .NET Passport). The Windows Live ID collects data from the majority of Microsoft networks including MSN, Hotmail, and Xbox Live, and stores them in a central database.

Most of the others were data-brokering companies like ChoicePoint and Acxiom which have already been in the news for the way they treat consumer information. Some that I didn't expect, but am not surprised about are Yahoo and Google.