One hundred percent of credit cards offered online by the leading bank card issuers continue to include practices that will be outlawed once legislation passed in May takes effect next year.

What this hardly surprising bit of news is saying is that every single bank, because they've been allowed to thus far, uses abusive and deceptive credit practices. It just boggles my mind when people say the market can "regulate itself". I wonder why several hundred years of abuses isn't enough evidence of just how wrong that is.

It looks like some companies haven't forgotten what customer service is supposed to mean. Airtran reportedly corrected a mistaken booking and didn't charge anything to do it!

A lady accidentally booked her flight from Baltimore instead of Philadelphia, most likely do to website form goofs or just plain human error.

I have no idea why these two ticket counter attendants took it upon themselves to help me out of such a stupid mistake, but I really appreciate their assistance. The situation was entirely and completely my fault, yet they fixed it for me. Frankly, I was shocked; in an age when airlines charge for everything from extra pretzels to water bottles, I was completely floored that my ticket was corrected at no charge. But more than that, I'm grateful. I haven't flown Airtran very many times but if this is any indication of the level of service provided, Airtran is becoming my preferred airline.

I couldn't have said it better myself. For today at least, AirTran, you deserve a kudos!

(Image used under: Creative Commons 2.0 [SRC])

Of course this isn't a problem limited only to Facebook, but the FBI issued a warning about the rise of hijacking scams. This is where a bad guy gets your login information through various means and then poses as you on your account. They'll send an urgent request for help or money to all your friends who may be fooled and comply (as in the case of Bryan Rutberg).

Remember to use good passwords and protect them especially the password for your e-mail account (which can be used to unlock all your other accounts).