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Desperate T-Mobile Rep Tries to Retain New Iphone Customer

From the "Wow that's funny, though very, very sad" department, we hear a story of a T-Mobile rep who tries desperately to keep a customer from cancelling his account because of buying the new iPhone.
The best part is probably when Vic asks Matt if he still wants to stay with Tmobile and Matt says, "No," and then Vic asks, "Was that a yes?" They try to sell him to taking to the Tmobile Wing, give him a month of free service, or reduce his service fee to $20 a month and keep his phone "as a backup."
Though very funny because this happened to someone with the tenacity to see it through, it's sad because this is the kind of back-handed harrassement that customers often have to go through to cancel services. Just look at the famous AOL cancellation video from not that long ago. Of course, the other sad part is that the iPhone is AT&T service which we all know to avoid.

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All About Warranties

Extended warranties are a ripoff some say, but there are times when it can be a very good idea to use them. Read all about warranties and how to use them to your advantage.

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Product Rebates

Learn why rebates are a bad thing and some tips for making sure you get your money.

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Gift Cards

Gift cards are marketed as a great way to get a gift for someone when you don't know quite what to give them. But in many cases, all you're giving them is headache.

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Trusting Companies

Store, online or off, are not known for being fair and helpful unless it benefits them to be so. Good deals exist, but many are bad deals in disguise. It's not in your best interests to be too trusting with any of them.

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