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Desperate T-Mobile Rep Tries to Retain New Iphone Customer

Tuesday, July 3rd, 2007 (No comments yet)
From the "Wow that's funny, though very, very sad" department, we hear a story of a T-Mobile rep who tries desperately to keep a customer from cancelling his account because of buying the new iPhone.
The best part is probably when Vic asks Matt if he still wants to stay with Tmobile and Matt says, "No," and then Vic asks, "Was that a yes?" They try to sell him to taking to the Tmobile Wing, give him a month of free service, or reduce his service fee to $20 a month and keep his phone "as a backup."
Though very funny because this happened to someone with the tenacity to see it through, it's sad because this is the kind of back-handed harrassement that customers often have to go through to cancel services. Just look at the famous AOL cancellation video from not that long ago. Of course, the other sad part is that the iPhone is AT&T service which we all know to avoid.

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Solving ID Theft

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Sometimes you just have to wonder why it's so easy to steal identities in the first place.

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The Identity Theft Victim's Mini-Guide to Recovery

If you've already experienced ID theft, here are some tips of what to do next.

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Credit Freeze

Setting a credit report freeze is the fastest and most effective way to actually block and reduce your risk of ID Theft. And it's free.

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Out and About Defense

The best defense against non-credit ID Theft and a variety of other risks is to adopt a mindset of protection: Data Defense. Learn how to protect your information with simple and sometimes free countermeasures all based on a simple philosophy that the less people who have your information, the safer you are.

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