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Employees are allies, not the adversary

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Reflections on an NSA Career, A mini-book

When I first wrote Are You Listening?, I wondered what to do with the other less-relevant information. Are You Listening is a book about leadership, but what about the inside look at the NSA? What about they spying controversies? What about Snowden, abuse, and misconduct that I expect people would be interested to see?

In the end, I decided to separate it out into this mini-book, free with signup to my mailing list for updates on the book (you can sign up here, below, or in the column to the right). To give people an idea of what's in the book, here are the first 10 pages as a preview:

Click here to read the first 10 pages of my mini-book, Reflections on an NSA Career

Ready to check it out?

Sign up for mail updates for the publishing of Are You Listening, Lessons in Waste, Abuse, and Mismanagement from the Agency that Doesn't Listen and get a complimentary copy of my promotional mini-book, Reflections on an NSA Career!

Want to see what comes next?

Check out the outline for a peek at the book's contents:

  • Reflections on an NSA Career2
  • The Good Stuff3
    • Providing an outlet3
    • Time and Schedule4
    • Opportunities to Travel5
    • Opportunities to Teach5
    • Living There6
    • Favorite moments6
      • ACLU Pizza Palace6
      • Coffee with a Criminal7
      • Motivational Speakers7
  • Domestic spying9
    • Bush’s Warrantless Wiretapping Scandal9
    • The Summer of Snowden10
    • Ignore it… it will go away11
    • How the Agency should have responded12
    • Employee Response13
    • The Agency’s Internal Response14
    • Was Snowden right?16
      • “The NSA is collecting data on every American”16
      • “The NSA is out of control”16
      • “Illegal or not, it’s still wrong”17
    • Snowden. Hero or Foe?19
    • The Post-Snowden NSA19
    • He Who Must Not Be Named19
    • The Second-Class Citizens of the NSA21
    • Oversight Done Right22
    • Preventing abuse with people23
    • Trained to report24
    • Empowered to report25
  • Storytime!33
    • Pulling my clearance33
    • The Shed33
    • The Discs34
    • The Professor34
    • The Post35
    • The “Investigation”35
    • The “Decision”36
    • The Appeal39
    • The Fallout40
    • The Hope40
    • Competence and Passports41
  • In Summary42

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If you want to learn more about my professional background, click here to learn more.

Check out one of my guides/tutorials:

email Tutorial
|INDEX|next: E-mail Viruses

E-mail Dangers

Until we find out who the people are who actually buy things from spammers and kick them off the Internet, you're going to have to learn how to deal with and prevent spam.
E-mail Viruses - Learn how viruses are spread through e-mail and how to stop them
Phishing - Spot and avoid lures that pull you into the dark side of the web
Don't be one of those people that loses thousands of dollars to the classic Nigerian Scam.

E-mail Etiquette

Use CC only when necessary and BCC the rest of the time.
Use Reply-All when you mean to and never when you don't.
Practice proper E-mail Forwarding to protect privacy and make e-mails more readable.
Always personalize your e-mails to make it obvious to your recipient that it's valid.

E-mail Tips and Tricks

Using E-Mail Aliases Properly - Be careful about using sensitive data (like your real name) in an e-mail account.
Remember to treat your e-mail account with the security it deserves.
Use a decoy e-mail account to keep your main e-mail account free of spam.
Avoid using any Internet provider's default e-mail.

... or check out any of my other guides and tutorials by clicking here!

Preventing Spam

Spam is annoying and worthless, but you still see it every single day. Here are some tips for preventing and reducing spam.

[Click for full description]

E-mail Viruses

Make sure that viruses don't sneak onto your computer through your e-mails. Read some simple tips to prevent that from happening.

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Phishing

By far the most dangerous thing you'll find in e-mails is a lie. Sending a bogus e-mail to someone is generally called phishing, but can also be referred to as a Nigerian scam (depending on the goal of the e-mail). Learn to recognize and deal with phishing before it's too late.

[Click for full description]

Nigerian Scam

Many people have lost thousands and even hundreds of thousands of dollars to the classic Nigerian Scam. Don't fall for it!

[Click for full description]

How to Use "CC" Properly

Don't violate people's privacy and invite spam into their accounts by CC'ing all your contacts. Learn the proper way to send mass e-mails first.

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Reply-All

It's easy to embarass yourself or harm your career when you don't know how to use Reply-All appropriately.

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How to Forward E-mails Properly

Don't forward e-mails carelessly or you risk looking foolish as best and violating the privacy of all your contacts at worst.

[Click for full description]

Personalize E-mail

Follow this simple rule of e-mail etiquette to help prevent your friends and family from falling for phishing scams.

[Click for full description]

Using E-Mail Aliases Properly

It can be hard to find a good name to use in an e-mail account that hasn't been used and doesn't give away too much information about you.

[Click for full description]

Protecting E-mail Passwords

Your e-mail account is the most important online account you have. Remember to treat it as such!.

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Using a Decoy E-Mail Account

Why it's very important to use a buffer e-mail account to shield your main account from people and companies that you don't trust.

[Click for full description]

The ISP E-mail Trap

Don't fall for the trap of using the free e-mail account provided to you by your Internet service!

[Click for full description]