Comcast Tries to Use Patriot Act to Take Customer’s SSN

(Image used under: Fair Use doctrine)

When this guy tried to sign up for Comcast cable without providing his Social Security Number, they harassed him saying that they were required to ask for it under the Patriot Act.

Deal with this by first finding out what they're going to do with it and how they're going to protect it. I would most likely use the '0' trick or just make sure your credit reports are frozen and they wouldn't be able to run credit on you even if they tried.

Tags: , , , , ,

Disgruntled Employee (Whistleblower) Slams Gamestop’s Rapacious Business Practices

(Image used under: Creative Commons 2.0 [SRC])
A disgruntled former employee of GameStop calling himself "WhistleBlowerZero" has created a 9-part YouTube video series which explains quickly, but in exhaustive detail, the many reasons why you, Dear Consumer, should not shop at GameStop.

That pretty much sums it up. I listened to a few of them and the best part is that it's both amusing and packed with real world information and math that explains exactly why Gamestop is a huge rip-off.

Tags: , , ,

French Branch of Scientology to Be Sued for Organized Fraud

(Image used under: Creative Commons 3.0 [SRC])

Now if the lawsuits would propagate throughout the world, we'd finally be getting somewhere. From the article:

In his order, the judge found that the church had used "personality tests void of scientific value...with the sole aim of selling services or divers products."
Tags: , ,

Amazon.com Kicking Customers Out of the Store

(Image is used under the Pixabay license)

Amazon.com has been closing accounts that have "too high a percentage of returns" or "[ship] to too many different addresses".

I've never liked Amazon.com's policies but this kind of anti-customer activity is even worse than Yahoo. To be fair, there's not much detail on which accounts have been closed and what counts as abuse to them, but this sounds a lot like the customer profiling that Best Buy has been doing.

Tags: , ,

One-sided Agreements Don’t Always Survive in Court

(Image is in the Public Domain)

I really hate the kinds of things companies pull in their contracts and terms of service. Even more I hate when people say, "you signed it so quit complaining!" What they don't seem to understand is that even if the information is there, that doesn't mean that people can understand it or its implications. Thus was the case in a Washington supreme court ruling that mightily smacked and slapped around the one-sided AT&T service agreement.

The court had the option of determining that some portions of the contract were legally valid and could be enforced. Instead, the ruling determined that unconscionable conditions pervaded the agreement, rendering it invalid in its entirety
Tags: , , ,

Citibank Guilty of Theft Against its Customers

Banks aren't supposed to steal from customers
(Image used under: Creative Commons 2.0 [SRC])

California, a historically consumer-friendly state, has recently won a settlement against Citibank for over 14 million dollars in theft from its customers. They apparently used a computer program to "sweep" up positive balances due to double paid bills or merchandise returns from customers' accounts into the Citibank's general fund.

Tags: , , ,

Dunkin Donuts to Use Face Scanners to Target You For Ads

Hey there. Wanna donut!?
(Image source is unknown)
The Wall Street Journal says that Dunkin' Donuts is experimenting with video screens that use facial recognition technology to figure out your age and gender. The screens then display ads targeted specifically to you.

The last thing we need is computers trying to figure out who and what we are so they can target ads to us.

Tags: , , ,

TJX Fires Employee for Publicizing Their Weak Security

(Image used under: Creative Commons 2.0 [SRC][Mod])

TJX, the company that is known for having the largest data breach in history (so far), has not implemented better security and might have gotten worse. The employee that blew the whistle on them has been caught and fired for it.

TJX now has a firm that scours the internet to find bad things posted about them, which is how they found the message and fired him for it. Too bad they don't appear to have hired anyone to beef up operational security or to convince people to use strong passwords.

Hey! That probably means they'll find THIS page. Sweet.

If that's the case, then here's my message to them: Stop storing all that personal data about us against our will and you won't have to pay for more security. You can't lose what you don't have, duh!

Tags: , , ,

Malls Tracking Customer Movements Via Cellphones

(Image is in the Public Domain)

Lovely.

Customers in shopping centres are having their every move tracked by a new type of surveillance that listens in on the whisperings of their mobile phones.

The main point here is that business are highly interested in knowing everything they possibly can about you. The more then know, the more they can manipulate. Just wait until everything we're carrying has an RFID chip in it. That will make their jobs so much easier.

Tags: , ,

TJX Settles with FTC Over Biggest Data Breach In History

(Image used under: Creative Commons 2.0 [SRC][Mod])

TJX has settled under charges that they had insufficient computer security protecting their systems, but the only thing TJX must do under the settlement is upgrade their security. Woo.

And this:

"By now, the message should be clear: companies that collect sensitive consumer information have a responsibility to keep it secure," said FTC Chairman Deborah Platt Majoras. "Information security is a priority for the FTC, as it should be for every business in America."

Tags: , , ,

Loading...

If you want to learn more about my professional background, click here to learn more.

Check out one of my guides/tutorials:

shopping online Tutorial
|INDEX|next: Research Products
If you like to keep your money and safe yourself the trouble and hassle of getting nailed by a bad or fraudulent retailer online, you need to learn to identify them before it's too late.
Before you buy anything, utilize the vast power of the Internet to research products and pick the best one possible.
You're about to pay for something, but what's the safest way to do it?

Related Guide

Once you've gone through the trouble to make an online account with a company, make sure you protect your passwords properly

... or check out any of my other guides and tutorials by clicking here!

Validating Webstores and Services

It can be hard to know who to trust and who to not trust online, but there are things you can do to verify who the good guys and bad guys are before it's too late.

[Click for full description]

Research Products

One of the best things about shopping online is the ability to research information online.

[Click for full description]

Paying Online

Ever been nervous about paying online for something. Just take a second to learn about the various options and put your mind at ease.

[Click for full description]