Monday, March 25th, 2019 (
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When this guy tried to sign up for Comcast cable without providing his Social Security Number, they harassed him saying that they were required to ask for it under the Patriot Act.
Deal with this by first finding out what they're going to do with it and how they're going to protect it. I would most likely use the '0' trick or just make sure your credit reports are frozen and they wouldn't be able to run credit on you even if they tried.
Tags:
Big Business,
Comcast,
Data Abuse,
Data Brokering,
Fraud Waste and Abuse,
SSN
Monday, March 25th, 2019 (
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A disgruntled former employee of GameStop calling himself "WhistleBlowerZero" has created a 9-part YouTube video series which explains quickly, but in exhaustive detail, the many reasons why you, Dear Consumer,
should not shop at GameStop.

That pretty much sums it up. I listened to a few of them and the best part is that it's both amusing and packed with real world information and math that explains exactly why Gamestop is a huge rip-off.
Tags:
Big Business,
Customer Abuse,
Gamestop,
Scams - Ripoffs - Dirty Tricks
Monday, March 25th, 2019 (
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Now if the lawsuits would propagate throughout the world, we'd finally be getting somewhere. From the article:

In his order, the judge found that the church had used "personality tests void of scientific value...with the sole aim of selling services or divers products."

Tags:
Big Business,
Fraud,
Scientology
Tuesday, March 26th, 2019 (
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Amazon.com has been closing accounts that have "too high a percentage of returns" or "[ship] to too many different addresses".
I've never liked Amazon.com's policies but this kind of anti-customer activity is even worse than Yahoo. To be fair, there's not much detail on which accounts have been closed and what counts as abuse to them, but this sounds a lot like the customer profiling that Best Buy has been doing.
Tags:
Amazon.com,
Big Business,
Your Rights
Tuesday, March 26th, 2019 (
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I really hate the kinds of things companies pull in their contracts and terms of service. Even more I hate when people say, "you signed it so quit complaining!" What they don't seem to understand is that even if the information is there, that doesn't mean that people can understand it or its implications.
Thus was the case in a Washington supreme court ruling that mightily smacked and slapped around the one-sided AT&T service agreement.

The court had the option of determining that some portions of the contract were legally valid and could be enforced. Instead, the ruling determined that unconscionable conditions pervaded the agreement, rendering it invalid in its entirety

Tags:
Big Business,
Customer Abuse,
Good Stuff,
Washington State
Tuesday, March 26th, 2019 (
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California, a historically consumer-friendly state, has recently won a settlement against Citibank for over 14 million dollars in theft from its customers. They apparently used a computer program to "sweep" up positive balances due to double paid bills or merchandise returns from customers' accounts into the Citibank's general fund.
Tags:
Big Business,
Citibank,
Customer Abuse,
Scams - Ripoffs - Dirty Tricks
Wednesday, March 27th, 2019 (
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The Wall Street Journal says that Dunkin' Donuts is experimenting with video screens that use facial recognition technology to figure out your age and gender. The screens then display ads targeted specifically to you.

The last thing we need is computers trying to figure out who and what we are so they can target ads to us.
Tags:
Big Business,
Biometrics,
Dunkin Donuts,
Face Scanning
Saturday, March 30th, 2019 (
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TJX, the company that is known for having the largest data breach in history (so far), has not implemented better security and might have gotten worse. The employee that blew the whistle on them has been caught and fired for it.

TJX now has a firm that scours the internet to find bad things posted about them, which is how they found the message and fired him for it. Too bad they don't appear to have hired anyone to beef up operational security or to convince people to use strong passwords.

Hey! That probably means they'll find THIS page. Sweet.
If that's the case, then here's my message to them: Stop storing all that personal data about us against our will and you won't have to pay for more security. You can't lose what you don't have, duh!
Tags:
Big Business,
Breaches,
TJX,
Wireless Security
Sunday, March 31st, 2019 (
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Lovely.

Customers in shopping centres are having their every move tracked by a new type of surveillance that listens in on the whisperings of their mobile phones.

The main point here is that business are highly interested in knowing everything they possibly can about you. The more then know, the more they can manipulate.
Just wait until everything we're carrying has an RFID chip in it. That will make their jobs so much easier.
Tags:
Big Business,
Customer Abuse,
RFID
Thursday, April 4th, 2019 (
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TJX has settled under charges that they had insufficient computer security protecting their systems, but the only thing TJX must do under the settlement is upgrade their security. Woo.
And this:

"By now, the message should be clear: companies that collect sensitive consumer information have a responsibility to keep it secure," said FTC Chairman Deborah Platt Majoras. "Information security is a priority for the FTC, as it should be for every business in America."

Tags:
Big Business,
Data Brokering,
FTC,
TJX